Terms & Conditions
TERMS AND CONDITIONS FOR THE ORDER AND
SALE OF GOODS AT THIS WEBSITE
We are:- Tamasheq ('3-4 Cathedral Courtyard, Southgate, Chichester, West Sussex, PO19 1EU')
Our email address for contact by customers purchasing
goods on this website is: ('info@tamasheq.co.uk')
When visiting this website and /or seeking to purchase any
goods from this website you agree with us that the Terms
and Conditions set out below apply.
Please note that these Terms and Conditions do not affect
your statutory rights.
In raising an order on this website you warrant to us that
you are over 18 years of age.
CHANGES
1. You agree that we have the right to amend these
Terms and Conditions at any time subject to, if any
transaction is current and unfulfilled, notifying you of
such changes via email, or by announcement on this
website, in which event you will have the right
(additional to any other right of cancellation you may
have within these Terms and Conditions), prior to
delivery to you of the goods and subject to prompt
notification to us by email to our contact email address,
to cancel the transaction and obtain reimbursement
from us of any purchase price paid.
2. Once a change has been notified on the website, you
agree that your continued use of this website and any
purchases from us made there under, Is subject to
such Terms and Conditions as amended.
3. You agree that we are not liable to you for any losses
or damage occasioned to you as a result of any
amendment to the content of this website.
INFORMATION AND DATA PROVIDED AND UPLOADED
BY YOU
4. You agree that any information or content provided by
you on this website whether or not in connection with
an order of any goods is truthful and accurate and the
provision of such and your use of this website, does not
amount to any breach of the law of any country with
jurisdiction over your use of, and purchase of goods on,
this website, or of the rights of any other individual or
organisation, and that should any complaint be raised
of defamation of any person or organisation or other
breach of the rights of others or of a breach of any law
or regulation, that you will fully Indemnify us and keep
us fully indemnified against all claims, rights, demands
in law arising therefrom, or incurred by us as a result in
any way of any breach of this clause. In particular you
agree that we have the right to remove any content
uploaded by you to this website for any reason
whatsoever and without notice to yourself.
5. You agree not to upload to, or transmit through, the
Website any viruses,bots, trojans or other forms of
malware or anything else that can disrupt the normal
operating processes of this website or of any
equipment operated in connection therewith and in
particular not to upload any material which is
defamatory, offensive or of an obscene nature or
otherwise in breach of any law of any country that has
jurisdiction over the operation by you of this website.
6. You agree to our receiving, storing and handling your
personal data in accordance with our Privacy Policy
which can be read by clicking here.
WHEN THE CONTRACT BETWEEN US IS FORMED
7. Any description on this website of any goods which can
be purchased from us is an invitation by us to you to
put to us an offer to buy the goods at the price shown.
We will refer to this offer to buy as your 'order'.
8. Even though you may pay to us the price for such
goods, we do not, by enabling the payment, accept
your order.
9. Your order will not be accepted until such time as we
are able to check that there has been no error in the
description or price displayed for the goods and that we
have the goods in stock to enable us to deliver the
goods as ordered. We may send you an email
acknowledging your wish to purchase the goods but
this is not acceptance of your order. We will confirm our
acceptance of your order by sending to you an email
('the acceptance email') that is clearly to that effect, at
which point a legally binding
contract will be formed, but not before. Up until the time
when we send that acceptance email, we reserve the
right to cancel the order for any reason by notice to you
to that effect whereupon we will make full
reimbursement to you of the purchase price paid.
PRICES
10. All prices shown for goods include UK Value Added
Tax at the appropriate rates.
11. If so stated on the website along with the price, you will
also pay a delivery charge as indicated. In the absence
of such a statement, the delivery charge will be
included in the price charged for the goods.
USE OF THE PURCHASED GOODS
12. Unless, in response to a request by us, you state to the
contrary when submitting the order, you undertake that
that you will not make use of the goods for any
business, trade or professional purpose and that you
do not have the intention, at the time of purchase, of a
resale of such goods or any part of them at some time
in the future.
DESCRIPTIONS
13. You agree that we accept no liability whatsoever for
any misunderstanding on your part as a result of
anything that you have read about us in any medium or
on any website, whether or not linked to or from this
website, other than as stated by us or on this website.
14. Whilst every reasonable effort is believed to have been
made to ensure the accuracy of information on this
website, you agree that errors can, notwithstanding,
appear in the content. You agree that no liability
whatsoever rests with us for any errors or incorrect
statements.
15. On being notified by you, by email to us to our contact
email address, within 14 days of delivery of the goods,
of any error that of significance to your decision to
purchase the same, we may offer to you, at our
discretion, an opportunity to cancel the order with a full
refund.
16. Notwithstanding any decision by us to offer to you a
refund, you also agree that there is no liability on us
whatsoever for any damage or loss that may arise in
any way as a result of any such error or incorrect
statement.
17. You agree that images, graphics, photographs,
specification and descriptions are for illustration and
guidance only and the actual goods may differ from as
shown.
18. We reserve the right to withdraw any goods from sale
for whatever reason whether before or after receipt of
an order from yourself.
19. In some cases, goods may be described as only to be
sold to customers above a minimum age or outside of a
particular country. It is your responsibility to establish
whether or not such age or location requirement is met
by yourself and, in the absence of notification to us at
our contact email address prior to dispatch of the goods
that it is not met, any prejudice, damage, right claim
flowing as a result is to be met in full by yourself.
DELIVERY
20. Delivery will be on the dates as shown on the website
unless a different date is specified in any email from us.
21. Subject to it being within the United Kingdom, delivery
will be to the address given on the order. If delivery is
to be outside of the United Kingdom, delivery will be
subject to payment of the stated delivery charge.
22. You agree that either yourself or some other person
with appropriate authority from yourself will be available
to sign for your goods. The goods will not be left unless
signed for. If nobody is available to receive the goods,
you will be given instructions as to where and when to
collect. You agree that the offering up of the goods at
your address satisfies our obligations to deliver under
this contract and under any law or regulation in force at
the time.
23. You agree that, whilst we will make every effort to
ensure delivery is made as expected, delays can occur
for a host of reasons and that, therefore, we do not give
any guarantee as to the precise date of delivery nor
liable for any delay for whatever reason.
24. If for any reason delivery is not made by the date
stated as amended by any email from us, or
generally within the period required by any law in
force at the time, then you agree this contract of sale
to you is at an end and you will accept
reimbursement in full satisfaction of any rights you
may have under the contract or under law generally.
YOUR RIGHT TO CANCEL
25. If you are not intending when buying the goods to use
it for business or professional reasons or trade
purposes, whether or not also used for personal
purposes, then,and subject to 28 below, you are
entitled to cancel the order for any reason
whatsoever up to seven (7) working days (excluding
week-end and public holidays) following receipt by
you of the goods. You must notify us if you wish to
cancel by email to our contact email address or by
letter to our physical address.
26. If you cancel your order in accordance with such
above rights on or after the goods have been
received by you, you agree to return the goods to us
at your own risk and cost.
27. You agree that the goods are not returned to us until
safely received by us and save where return is for
any breach by us over the description or quality of
the goods, the goods must be unused and must
include all original packaging, instructions,
accessories and any free gifts and other items
included with it when dispatched by us
28. This right of return does not apply to:-
a. goods that have been made and /or tailored or
otherwise personalised , in whole or in part, to
your own specification or requirement.
b. videos, music or other digital products or
software or recordable media whether on DVD,
CD, CD-Rom or other medium, once they have
been unwrapped and any seal broken
c. fresh food, flowers and other perishable goods
d. newspapers, periodicals and magazines
e. goods that for any reason cannot be returned
29. Pending return of the goods, you agree to take full
care of the goods to avoid any damage occurring to
the goods and that no damage does occur.
30. On cancellation as above we will refund you in full
the purchase price but if the goods have been
despatched,or the procedure commenced to dispatch
them, not any delivery charge you may have paid.
FAULTY GOODS
31. You agree to give the goods a thorough check as
soon as possible following receipt to ensure it is as
ordered and, should the goods be faulty in any way,
you agree to notify us by email to our contact email
address as soon as possible after receipt.
32. If we agree that the goods may have been faulty on
initial delivery to yourself, we shall collect the goods
from you at our own cost and either, at our discretion,
arrange to reimburse you the purchase price paid or
provide to you with replacement goods of the same,
or similar, specification. No refund will be processed
until the returned goods have been received back
into our warehouse.
33. All goods returned as faulty will be checked and if
found to have no fault will be returned to you, in
which event you agree to pay to us any additional
delivery costs incurred by us.
SEVERANCE
34. If any section of these Terms and Conditions shall be
deemed unlawful, void or for any other reason
unenforceable or invalid, then such section shall be
deemed severable from these Terms and Conditions
and shall not affect the validity and enforceability of
the remainder of Terms and Conditions.
APPLICABLE LAWS
35. You agree that your use of this website and all
transactions undertaken under it or otherwise
between us are governed and construed exclusively
by the laws of England and Wales and you agree to
submit to the exclusive jurisdiction of the courts of
England
DISPUTES
36. You agree that in the event of any dispute between us
that you will, before issuing any proceedings in a court
of law, agree to a form on online mediation conducted
by an independent neutral provided by or, if on request
they are not able to supply a mediator, by any
accredited mediator, and that you will make every effort
to participate in such online mediation in order to reach
a satisfactory resolution of the dispute with ourselves
allowing for solutions that are proportionate and
economic.
